This Privacy Policy outlines the practices of TrueDinkumReels concerning the collection, utilization, retention, and safeguarding of your personal information. This policy is effective as of 2025-12-13. Our platform offers a social casino gaming experience centered around virtual currency, designed purely for entertainment. It is crucial to understand that no actual money transactions occur on our service. Users can fully engage with our offerings without any mechanism for depositing or withdrawing real funds. The virtual currency employed within our casino possesses no real-world monetary value and cannot be exchanged for actual currency.

We are dedicated to protecting your privacy in strict adherence to all relevant Australian regulations. This policy has been meticulously crafted to comply with prevailing privacy legislation and guidelines. We commit to complete transparency regarding our data handling procedures, encompassing details about how information is gathered, processed, stored, and your entitlements concerning the access, amendment, or removal of your personal data.

Information We Collect

When you register for or utilize our services, we may gather and process personal information that you provide directly, or which is indirectly generated through your interactions with our platform. The categories of personal information we may collect include, but are not limited to:

  • Account registration details (such as your username and email address, including info@truedinkumreels.com if supplied during sign-up);
  • Usage metrics – including activity logs generated from your navigation and engagement within the social casino environment;
  • Technical specifications, such as information about your device and web browser;
  • Data pertaining to your game progression, standings on leaderboards, and other in-game actions, which might involve pseudonymous identifiers.

We reiterate that at no point do any transactions involve real money. All game enhancements and in-game interactions are conducted solely with our proprietary virtual currency, which holds no financial value outside of our platform.

Your registration details, gameplay records, and technical logs are maintained securely. We continuously review our data retention strategies to ensure ongoing compliance with privacy legislation and industry best practices.

How We Utilize Your Data

Your data is processed for various purposes aimed at improving your gaming experience, which include, but are not limited to:

  • Delivering and tailoring our social casino services to your preferences;
  • Managing your user account and addressing any queries you may have;
  • Monitoring and analyzing service usage to enhance system functionality and performance;
  • Issuing communications regarding service updates, special offers, or customer support matters (provided you have consented to receive such communications);
  • Upholding the technical and operational integrity and security of our platform.

We maintain stringent policies ensuring that no sensitive financial data or any possibility of real money transfer into or out of our system is ever processed. All in-game purchases or asset exchanges are purely virtual and carry no real-world financial significance.

Your Rights Regarding Your Personal Data

We are committed to transparency and believe you should have full command over your personal information. Consequently, for any personal data you have supplied, you possess the following rights:

  • Right of Access: You may request to view the personal information we hold about you and receive a copy of this data.
  • Right to Rectification: If any of your personal data is found to be inaccurate or out of date, you are entitled to request its correction or update.
  • Right to Erasure: You have the right to request the permanent deletion of your personal data from our systems, subject to any legal or regulatory obligations that might necessitate data retention. Requests for data erasure will be handled promptly in accordance with applicable law.
  • Right to Object: You can object to the processing of your personal data based on reasons specific to your individual circumstances.
  • Right to Data Portability: You are entitled to receive your personal information in a structured, commonly used, and machine-readable format, allowing you to transfer it to another service provider.

To exercise any of these rights, please contact our data protection officer using the following details: Phone: +61 88-952-721-6, Email: info@truedinkumreels.com, or Address: 60-80, Adderley Street, 3003, West Melbourne, Australia. Upon receiving a legitimate request, we will undertake identity verification steps before processing any adjustments to your information.

In the event of any disagreements regarding your data, you are entitled to raise your concerns with an independent data protection authority as stipulated by the privacy laws applicable in our jurisdiction.

Data Storage, Security, and Retention Measures

We are dedicated to ensuring that your personal data is stored securely and processed only for the necessary duration to achieve the objectives outlined in this Privacy Policy. We implement robust technical and organizational safeguards designed to protect your data from accidental loss, unauthorized access, alteration, or unlawful disclosure.

These protective measures include, but are not limited to, data encryption, regular security audits, secure data storage infrastructures, and strict access control protocols. Our data storage policies are fully compliant with Australian privacy and data protection legislation, guaranteeing that your personal information is managed in a secure and lawful manner.

We will retain your personal data for the period required to provide our services to you or until a deletion request is submitted, whichever occurs first. Following the cessation of our services or upon a valid deletion request, your data will be expunged from our active systems in line with our data retention policy and relevant regulatory mandates.

Information Sharing and Third-Party Disclosures

We do not engage in the sale, trade, or rental of your personal information to third parties for their marketing endeavors. Your data may be shared with vetted service providers and partners exclusively for the purpose of operating our services or when mandated by law. Such partners are contractually bound to protect your personal information and are authorized to use it solely for the purposes we define.

In circumstances where we are legally compelled by a court order or a binding legal process, we may disclose your data to fulfill legal obligations or to safeguard our rights and the security of our users.

Protecting Children's Privacy

Our social casino is exclusively intended for individuals who meet the legal age requirements for gaming content under applicable laws. We do not knowingly collect or solicit personal information from minors. If you suspect that a minor has provided us with personal data, please contact us immediately, and we will promptly remove that information from our records.

Updates to This Privacy Policy

We reserve the right to revise, amend, or update this Privacy Policy at any time. All modifications will be published on our website and will become effective immediately upon their posting. Your continued use of our social casino after the publication of any changes signifies your acceptance of these revisions. We strongly advise you to review this Privacy Policy periodically to stay informed about how we are safeguarding your information.

How to Contact Us

If you have any inquiries concerning this Privacy Policy or our data handling practices, please reach out to us via:

  • Phone: +61 88-952-721-6
  • Email: info@truedinkumreels.com
  • Address: 60-80, Adderley Street, 3003, West Melbourne, Australia

Your feedback and concerns are invaluable to us, and we strive to address all questions promptly and transparently. Do not hesitate to contact us for clarification or to exercise your rights pertaining to your personal data.

Concluding Statement

At TrueDinkumReels, our foremost objective is to deliver an enjoyable social casino experience while ensuring the comprehensive protection of your privacy and personal data. Our virtual casino environment is meticulously structured so that no actual financial transactions involving real currency are ever conducted. Every interaction is based exclusively on fictitious, virtual currency, purely for entertainment purposes. We secure your personal information through stringent security protocols and operate in full compliance with all relevant legal frameworks applicable in our jurisdiction.

We extend our gratitude for the trust you place in TrueDinkumReels. We hope you thoroughly enjoy our gaming services and interact with our platform with the assurance that your privacy is honored and safeguarded at every level.

Please keep this document for your records. Should you need to consult your rights or our responsibilities in the future, the information provided here will help ensure a clear understanding of both your privacy entitlements and our obligations.

  • Start winning today
  • Play - 255
  • Total Players - 555
  • Online Players - 155

Disclaimer

The platform is designed for users over 18 years old. Remember that our games are just a way to have fun, not a real opportunity to win. Enjoy the game!